Stop running a travel company out of nine spreadsheets and someone's inbox. Baleen puts your suppliers, programmes, inquiries and billing where your whole team can see them.
The platform, in numbers
One platform
Each piece works alone. Together, they close the gaps where margin quietly disappears.
Hotels, guides, transport and activities with seasonal rates, market pricing and contract periods.
Learn more →Build a programme once, reuse it across markets and seasons. Day-by-day itineraries pull real routes and real products.
Learn more →Every request lands in one pipeline. The assistant reads, classifies and drafts a first response — your team decides.
Learn more →Buy in one currency, sell in another, invoice in a third. Daily reference rates and an audit trail on every conversion.
Learn more →251 countries and 150 000 cities with real driving distances, curated per agency and enriched in 11 languages.
Learn more →An isolated database per agency, role-based permissions, encrypted integration keys and audited money movements.
Learn more →AI assistant
The assistant reads incoming requests, classifies intent and urgency, and drafts a reply from your own contracted rates — a human approves every send.
How it works
Designed around the way travel businesses actually operate — in programmes, not tickets.
Suppliers, products, seasons and contract rates — imported from rate sheets or typed once.
Day-by-day itineraries on real routes, priced per market with your margin policy applied.
One pipeline, AI-drafted first replies, ownership and status for every request.
Invoices freeze rate, tax and issuer at issue time; payments arrive through hosted checkout.
A look inside
Programmes assemble from real supplier rates and real road distances — not from last year's spreadsheet.
Incoming requests arrive classified, prioritised and pre-drafted. Your team spends its morning selling, not sorting.
Rates, margins and tax treatment freeze at issue time — the number the customer saw is the number that stands.
Generic CRMs treat a fourteen-day round trip like a support ticket. Baleen was built inside a working destination management company, so it starts from how tours actually get made: a supplier calls about a rate change while an agent is mid-quote, a market wants its own pricing, a group doubles in size a week before departure.
That is why rates carry seasons and markets, why itineraries know real road distances, and why an invoice can survive a currency swing between quote and payment. Not features on a slide — scar tissue, turned into software.
Pricing
Per-seat monthly plans, no setup fee. Start on Starter, move up when your team does.
FAQ
Both, and for destination management companies. The data model starts from programmes and supplier contracts, which is what all three run on.
No. It reads, classifies and drafts. A person approves every outgoing message, and every run is logged with its cost.
Each agency gets its own isolated database. Integration keys are encrypted at rest and your data stays exportable at any time.
Get started
Start self-serve in minutes, or book a demo and we'll walk through your current workflow together.
No setup fee · Cancel at period end · Data stays exportable